What is “Order To Cash” in Oracle?
Order to cash normally refer to the process in which taking customer sale order via different sales channel like email, internet, sales person, fax or by some other means like EDI, and then fulfilling the order, shipping, logistic and then generating an invoice and collecting payment for that invoice and then receipt. if we consider the flow ,this can be further categorize into seven sub-process like
- Customer
- Order entry (creation of order /booking of order )
- Order fulfillment
- Distribution
- Invoicing
- Customer payments /Collection
- Receipt
A typical flow can be best represented as:
